Pennymac elevated two executives with the promotions of Jim Follette and Mike Hogan, who will be responsible for delivering enhanced digital capabilities through the combined efforts of servicing and technology divisions.
In the newly created position of chief digital officer, Follette will oversee technology initiatives aimed to improve the customer experience as well as expand commercial market opportunities, particularly for its proprietary servicing platform. Since joining Pennymac 12 years ago, Follette has held multiple roles across the Westlake, California-based company and was most recently its senior managing director and chief mortgage operations officer
Hogan steps up to the role of chief information officer, responsible for developing and providing a range of technology-backed mortgage solutions to customers. Before his promotion, he held the role of managing director of capital markets technology, tasked with building automated processes and strengthening infrastructure.
