Paradigm launches one-stop digital services hub 

By: ameer@trustedteam.com

Paradigm has launched an online technology hub bringing together a raft of information and partnerships to help advisers get the most out of the digital services available to them. 

The mortgage club says the hub covers planning, reporting, back office and online presence, mortgage sourcing, protection tech, equity release, mortgage innovation, and tools and companies to help protect and grow their businesses. 

The portal also looks at artificial intelligence — and covers information provided by the regulator, lenders and providers on AI, its potential benefits and risks, how it might fit within advisers’ businesses, and how to adopt responsible and ethical practices when using the technology. 

In addition, the hub features a specific cybercrime support section, which includes articles, resources and commentary on how advisers and firms can help protect themselves and others against being victims of a cyber-attack. 

Paradigm director of marketing and operations Riona Mulherin says: “Through the hub, our goal is to deliver more technology-focused information and services to support our member firms and their advisers, ultimately driving better outcomes for their clients. 

“We can also signpost users to our various technology partners, many of which we have negotiated preferred terms with, so firms can get the right tech at the right cost. 

Mulherin adds: “At the same time, our relationship managers can work with firms, to look at their needs in more detail, understand their requirements and see what tech might make a real difference to their business.  

“This is something they are highly experienced in doing, working closely with firms to make crucial decisions on how technology can enhance their business operations.” 

The mortgage club adds that it plans to continue developing the hub over time “given the pace of technological change and advancement” and “will provide further support education and information on AI, and a range of other technology-based areas”. 

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