Helen Bahena

EXEC OFFICE MANAGER

  NMLS#2411952

Hi I’m Helen.

Hello, I’m Helen,

An office manager at Trusted Mortgage Capital with a rich tapestry of experience spanning over 16 years in customer service and more than a decade in finance. My mission is to craft exceptional experiences for both agents and clients, consistently attuned to ways of motivating, inspiring, and delivering top-notch service for everyone involved.

Outside of work, I have a passion for sports, experimenting with new culinary creations, traveling, having a laugh at a comedy show, and seeking out fresh adventures. I thrive on trying new things and embracing life’s opportunities. I’m thrilled to be part of such an innovative and dynamic team!

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Reviews

Ranking

James H.
Trusted Mortgage Capital made my home loan process super easy and stress-free. The staff was friendly, knowledgeable, and always available when I had questions. They explained everything clearly and helped me secure a great rate. I truly felt like they cared about my experience. I would definitely recommend them to anyone looking for trustworthy and reliable mortgage help!
Sarah H.
Amazing customer service and they returned my call same day, excellent. I did my refinance and it was a very smooth process!
Jachary D.
I had an amazing experience with Trusted Mortgage Capital! From the very first call, the team made me feel comfortable and informed. They walked me through the process step by step, answered all my questions (even the small ones), and helped me close faster than I expected. The communication was top-notch, and I truly felt like they cared about getting me the best deal. Highly recommend them to anyone looking for a smooth and stress-free mortgage experience!
Ethan B.
I usually don’t leave reviews, but I felt I had to this time. The team at Trusted Mortgage Capital really helped me out during a stressful time. They were patient, explained everything clearly, and made sure I understood all my options. Super thankful for their support—especially Nelson, who was always just a call away.

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Helen Bahena

EXEC OFFICE MANAGER

949.954.3152

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James H.
Trusted Mortgage Capital made my home loan process super easy and stress-free. The staff was friendly, knowledgeable, and always available when I had questions. They explained everything clearly and helped me secure a great rate. I truly felt like they cared about my experience. I would definitely recommend them to anyone looking for trustworthy and reliable mortgage help!
Sarah H.
Amazing customer service and they returned my call same day, excellent. I did my refinance and it was a very smooth process!
Jachary D.
I had an amazing experience with Trusted Mortgage Capital! From the very first call, the team made me feel comfortable and informed. They walked me through the process step by step, answered all my questions (even the small ones), and helped me close faster than I expected. The communication was top-notch, and I truly felt like they cared about getting me the best deal. Highly recommend them to anyone looking for a smooth and stress-free mortgage experience!
Ethan B.
I usually don’t leave reviews, but I felt I had to this time. The team at Trusted Mortgage Capital really helped me out during a stressful time. They were patient, explained everything clearly, and made sure I understood all my options. Super thankful for their support—especially Nelson, who was always just a call away.