Keystone Property Finance has upgraded its broker portal to make it easier and quicker for advisers to submit cases.
The buy-to-let lender has implemented two key changes to its cloud-based portal designed to make the end-to-end journey as seamless as possible for brokers.
Advisers can now only clone cases at the full application stage. This means brokers do not have to rekey information when placing multiple applications from the same client. It will also lower the amount of credit searches made against the client reducing the impact on their credit rating.
The second enhancement sees the portal offer page-by-page feedback regarding any missing information from an application so cases can progress smoothly and quickly.
Following a successful test period, the new features are now ready for roll out to the rest of the market.
Keystone managing director Elise Coole commented: “We’re a firm believer that technology should help brokers, rather than hinder them. That’s why we have rolled out two significant enhancements to our broker portal”.
She added: “The ability to only clone cases at the full application stage and the introduction of prompts to point out any missing information from an application will make the end-to-end journey much better for brokers and will speed up cases.
